Cookie Policy

TYPES OF COOKIES
Based on storage duration:

Temporary cookies:
These cookies are temporarily stored by the website in your browser or application. When you close the browser or application, the cookie is deleted.

Permanent cookies:
Permanent cookies remain on your computer or mobile device even after you close the browser or application. They allow you to be recognized during future visits to the website or application. They remain active until they reach their expiry date, a new cookie is placed, or you delete them in your settings.

Based on the party managing the cookies:

First-party cookies:
These cookies are managed by (name of the organization) and are native to the online service being visited or used.

Third-party cookies:
Also known as indirect or third-party cookies, these are managed and placed by a third party. This occurs during your visit or use of our website. Third-party cookies allow certain data from your visit to be shared with external parties. An example is embedded Google Maps. More on that below.

USE OF COOKIES

Necessary cookies
These cookies are essential for securely verifying your identity, granting access to secure areas or applications, and maintaining your session.

Functional cookies
These ensure the website functions properly and facilitate faster and more efficient use. Examples include cookies for:

• remembering your login details
• securing your login credentials
• ensuring a consistent layout across the website

Website performance cookies
These include load balancing cookies (e.g., time zone registration). High-traffic websites use them to distribute server requests across multiple networks and servers.

PERFORMANCE AND ANALYTICS COOKIES

These cookies gather information about how visitors use the website. The purpose is to improve content and enhance user experience. A common example is Google Analytics cookies, which track visitor counts, popular pages, etc.

MARKETING COOKIES

A website may implement “embedded” elements from third parties such as YouTube or Facebook. These are used to integrate social media via plug-ins. Your consent is always required to use these cookies.

EUTRACO USES THE FOLLOWING COOKIES

QUESTIONS

EUTRACO (registered office at Industrieweg 35 – 8800 Roeselare) is responsible for this cookie policy. For all questions and/or comments, you can contact us via the above postal address or via email at privacy@eutraco.eu.

EUTRACO refrains from disclosing or selling personal data of data subjects to third parties and publicly disclosing the personal data of data subjects, unless in the following specific cases:

Personal data may be shared between different branches of EUTRACO if such transfer is necessary for the provision of our products or services in accordance with the predetermined purpose.
Personal data may be shared with external service providers to whom EUTRACO has outsourced certain processing activities. In any case, these providers are limited to processing your personal data in accordance with our instructions, and, if necessary, a data processing agreement will be concluded to ensure their compliance with all obligations required by applicable data protection laws.
If required by applicable laws or regulations.
Regarding international transfers of personal data and processing outside the European Economic Area (EEA), your data will only be transferred to other EUTRACO branches or third-country parties, such as software vendors and cloud or mailing services, if permitted by applicable data protection laws. We ensure appropriate safeguards to ensure that your rights are also respected by the data recipient outside the EEA in accordance with an adequate level of data protection.

EUTRACO acknowledges the importance of protecting personal data. We do not retain your personal data longer than strictly necessary to achieve the purposes for which we received the data, for the performance of a contract, or to comply with a legal obligation. The retention periods vary depending on the type of processing activity and the purpose for which the personal data was collected.

Personal data collected based on your consent will be retained by us as long as your consent remains valid.

We retain customer and supplier information about your purchases for as long as reasonably necessary to fulfill our agreements, to comply with our legal obligations (such as accounting and tax obligations), and to resolve disputes or enforce agreements. Therefore, this personal information is retained for the duration of our contractual relationship and for three subsequent years.

In all cases, personal data may be retained for a longer period if there is a legal or regulatory reason to do so, or for a shorter period if the data subject objects to the processing of their personal data, and there is no longer a legitimate reason to retain them.

We assure you that limited access to archived data is provided, and your personal data is deleted or anonymized when the retention period has expired.

EUTRACO has implemented technical and organizational security measures to prevent the destruction, loss, falsification, alteration, unauthorized access, or disclosure of your personal data to third parties and any other unauthorized processing of this data.

We have taken and continue to make efforts to ensure the confidentiality, integrity, and availability of the information systems and services processing personal data. These measures include physical and operational security measures, access controls, awareness clauses, and confidentiality clauses. All our employees and third parties engaged by us are obligated to respect the privacy and security of your data.

EUTRACO reserves the right to amend this Privacy Statement, including to adapt to changed services or changed legal and/or regulatory obligations. Changes to this Privacy Statement come into effect at the time of publication. We recommend that you regularly review our Privacy Statement.

Last Update: January 2024